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Tech-Savvy Agents Will Prosper

Others may go the way of travel agents.

(Mountain Lakes, NJ, August 16, 2018) — Homes.com President David Mele says agents aren’t going away any time soon. But he predicts agents who don’t embrace technology are in danger.

Mele puts a new twist on the long-standing fear that real estate agents could go the way of travel agents.

That hasn’t happened, but he sees tech-savvy agents prospering and others disappearing. "Technology-enabled agents are going to replace non-technology-enabled agents, but technology will not replace the agent," Mele says.

One obvious way that agents fail to use technology: Neglecting to set up automated responses to leads.

"It’s actually the minority of agents who are doing that," Mele says. "We have a real problem with response time."

More on technology, disclosure issues, commission competition, and discounter models appears in the August issue of Real Estate Broker’s Insider. Click below to learn more about the Insider, the only news source exclusively for residential real estate brokers, owners, and managers.

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